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Notice of Privacy Practices

Notice of Privacy Practices (NPP)

Effective Date: April 23, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

This Notice is provided by Just Live Clean, L.L.C. ("we," "us," or "our"), operating through imecase.com. It applies to health information we collect and maintain about patients in the course of providing clinical treatment or chronic-condition maintenance.

This Notice does not apply to information collected in the course of an Independent Medical Examination (IME) or similar non-treating evaluation. For the distinction between evaluation and treatment relationships — and the privacy rules that apply to each — see our Privacy Policy at app.imecase.com/privacy-policy.

En español: este Aviso está disponible en español en app.imecase.com/notice-of-privacy-practices/es.

Our Pledge Regarding Your Health Information

We are required by law to:

  • Maintain the privacy of your protected health information ("PHI");
  • Give you this Notice describing our legal duties and privacy practices regarding your PHI;
  • Notify you following a breach of unsecured PHI; and
  • Follow the terms of the Notice currently in effect.

We reserve the right to change this Notice. A new Notice will be effective for all PHI we maintain at that time. The current Notice will be posted at app.imecase.com/notice-of-privacy-practices and available on request at the practice.

How We May Use and Disclose Your Health Information

The following categories describe how we may use and disclose your PHI, with examples. Not every use or disclosure is listed, but every use or disclosure we make falls within one of these categories.

1. For Treatment

We may use and disclose your PHI to provide, coordinate, or manage your care and related services. Examples:

  • Sharing information with another provider involved in your care.
  • Coordinating with a specialist you are referred to.
  • Documenting your care in your medical record.

2. For Payment

We may use and disclose your PHI to obtain payment for services. Examples:

  • Submitting a claim to your health insurance.
  • Verifying coverage.
  • Using our billing clearinghouse (Claim.MD) to process claims.
  • Following up on unpaid balances.

3. For Healthcare Operations

We may use and disclose your PHI for activities necessary to run the practice. Examples:

  • Quality review and improvement.
  • Staff training and evaluation.
  • Audit, compliance, and accreditation functions.
  • Business management and administrative activities.

4. Appointment Reminders and Care Communications

We may contact you to remind you of an appointment or to follow up on your care, through the channels you have consented to (phone, portal, email, or text). Text messages and voicemail messages are limited to brief logistics; we do not include clinical details in those channels.

5. Individuals Involved in Your Care or Payment

If you have identified authorized representatives (friends, family members, or others), we may share with them the specific information you have authorized. Legal representatives with appropriate authority (parent of a minor, POA, guardian, executor) may receive information as permitted by law.

6. Disclosures Required or Permitted Without Your Authorization

Federal and state law permit or require certain disclosures without your authorization, including:

  • Public health activities (disease reporting, vital statistics, FDA-required reporting).
  • Reports of abuse, neglect, or domestic violence as required by law.
  • Health oversight activities (audits, investigations, inspections by government agencies).
  • Judicial and administrative proceedings, in response to a valid court order, subpoena, or discovery request, with the protections law requires.
  • Law enforcement purposes, in specifically limited circumstances (identifying a suspect, reporting a crime on the premises, etc.).
  • Coroners, medical examiners, and funeral directors as needed for their duties.
  • Organ and tissue donation under applicable law.
  • Research with appropriate privacy protections and approvals.
  • To avert a serious threat to health or safety.
  • Specialized government functions (military, veterans, national security, protective services).
  • Workers' compensation as authorized by state law.

7. Fundraising and Marketing

  • We do not sell your PHI.
  • We do not use your PHI for marketing communications from third parties.
  • Any fundraising communications we might send would include an option to opt out.

8. Uses and Disclosures That Require Your Written Authorization

Any use or disclosure not described above requires your written authorization. You may revoke an authorization at any time in writing, except to the extent we have already acted on it.

Your Rights Regarding Your Health Information

You have the following rights with respect to your PHI.

Right to Access and Receive a Copy

You have the right to inspect and obtain a copy of your PHI, in paper or electronic form, that we maintain in a designated record set. We will respond within 30 days (with a possible 30-day extension). We may charge a reasonable cost-based fee consistent with HIPAA. In limited circumstances we may deny access; in some cases a denial is reviewable.

Right to Amend

If you believe PHI we maintain is incorrect or incomplete, you may request an amendment. We may deny a request (for example, if the information was not created by us, is accurate as-is, or falls outside the designated record set). You may submit a statement of disagreement, which will be included in the record.

Right to an Accounting of Disclosures

You may request an accounting of certain disclosures of your PHI we have made. Accountings cover disclosures other than those for treatment, payment, healthcare operations, and certain other categories. We will provide one free accounting in any 12-month period; additional accountings may be subject to a reasonable cost-based fee.

Right to Request Restrictions

You may request restrictions on our use or disclosure of your PHI for treatment, payment, or healthcare operations. We are not required to agree to a requested restriction, except that we must agree to restrict disclosure to a health plan for payment or healthcare operations when you have paid for the service in full out of pocket.

Right to Request Confidential Communications

You may request that we communicate with you in a specific way or at a specific location (for example, only by mail at a specific address, or only through the secure portal). We will accommodate reasonable requests.

Right to a Paper Copy of This Notice

You have the right to receive a paper copy of this Notice on request, even if you have received it electronically.

Right to Be Notified of a Breach

You have the right to be notified if a breach of your unsecured PHI occurs, consistent with HIPAA.

Right to File a Complaint

You may file a complaint with us or with the U.S. Department of Health and Human Services, Office for Civil Rights. You will not be retaliated against for filing a complaint.

How to Exercise Your Rights, or File a Complaint

Privacy Officer — Just Live Clean Email: privacy@imecase.com Postal: 2660 South Rainbow Blvd, Unit G-110, Las Vegas, NV 89146 Phone: (725) 239-1032

Most requests can be made through the secure portal or in writing to the Privacy Officer. We will provide forms on request.

U.S. Department of Health and Human Services, Office for Civil Rights 200 Independence Avenue, SW Washington, DC 20201 https://www.hhs.gov/ocr/

Changes to This Notice

We may change this Notice and make the new Notice effective for all PHI we maintain. We will post updates at app.imecase.com/notice-of-privacy-practices, make copies available at the practice, and — for material changes — present the updated Notice at your next visit or through the secure portal, where you can acknowledge receipt.